Don't Get Caught Red-Handed-Feeling Defenseless at Chancellor
Gorkoff's Dinner Table
by Joyce Ingram
OK – I have a confession to make! I was recently
watching an episode of Star Trek where Captain Kirk had invited the
Klingons to Star Ship Enterprise for dinner to talk about enchantment
in the Galaxy.
During dinner Captain Spock quoted a phrase from Hamlet toasting
the future. Chancellor Gorkoff replied and one of the Klingon Commanders
said something that was in Klingon. Needless to say, the Klingons
laughed while Captain Kirk, Spock and Scottie stared without understanding
a word they said.
Have you ever found yourself wondering if you're zigging
and they're zagging when speaking to a person
from a different generation? Roughly every 20 years a generation
is formed.
During this time, a group of people experience life based on what
has happened in the past and forming what they want for the future.
They inherit certain character traits, attitudes and perspectives
from experiences. An analogy would be technology.
We went from typing to computers, cell phones
to hand held PDA's because we want more information faster and NOW!
Information is available quicker and we're still not satisfied.
In fact, just yesterday I upgraded my internet speed from high to
extreme because high just wasn't cutting it anymore.
I'm a Baby Boomer operating as a Millennial.
Do you feel the same way?
The Generation Types – Who knew We Were All So Strange?
• Traditionalists — (stabilizing) — Birthdate:
1900-1945
• Baby Boomers — (transformation) — Birthdate: 1946-1964
• Generation Xers — (entrepreneurial) — Birthdate: 1965-1981
• Millennial — (technology
storm) — Birthdate: 1982-2000
Jlyajbe' (I don’t understand)
All generation types have different character traits. To communicate
with them is to understand these aliens.
• Traditionalists – Focus
on standards and norm. Need stability.
• Baby Boomers – "You can do anything" mindset.
• Generation Xers – Resourceful, technical and business savvy.
Moves on quickly to the next thing.
• Millennial – Technologically advanced. Quick, counterintuitive
learning. Don't like rules and self expression
is extremely important.
Stop The Insanity! Understand Communication
Styles And Speak Their Language.
I was in a seminar recently and the instructor
wouldn't allow us to take any notes.
I learn by needing to see and hear things. I
did my best to hear what he was saying but it
wasn't until he gave an example by "showing"
and "telling" how
it was done that cemented it in my mind. We all
have different learning styles and if we're
not using our primary style, it may be a bit
of a challenge. To help you with understanding
yourself and others, check to see how you learn.
Understanding Four Communication Styles — knowing
how you are, how you relate, identify what communication
language of the other person and shift to mutual
understanding.
Communication Styles and Questions That
Engage Each Style:
Visual
•
Sees a thought as a picture
• Do you see what I mean?
• Are you getting the picture?
• How does this look so far?
Auditory
• Hears a thought as a
sound or word
• Does this sound OK? Tell me...
• Is this clicking with you?
• How can this be improved?
Kinesthetic
• Feels a thought by sensation
• How does this feel?
• What have you learned from this?
• Getting a handle on this?
Auditory-Digital
• Senses a thought as a knowing
• Is this making sense?
• What did you think about that?
• Can you figure this out for me?
Shed Your Klingon Communication Techniques
Listen
to the other person's language, use their communication
style and you can now speak the same language
= mutual understanding – RESULTS! I
know it's hard when you and another person
are not connecting. The odds are — you
are just in another galaxy in terms of communication
styles. The great news? You can easily fix it!
I challenge you to "listen" to your
customers and understand their generation traits
before speaking. Know which Planet your customer
is coming from!
Nanoo – Nanoo!
About the Author
Joyce Ingram, provides tips for small business
owners and entrepreneurs with VM Direct Technology,
helloWorld. Joyce works with clients, showing
them the super secrets to success on-line!
Sign up for her FREE e-zine and download
the Four Communication Styles Chart. (Source:
Linda Storey, Certified Master NLP Practitioner
and Certified NLP Counsellor...www.SoulPlanForProsperity.com)
Contact Joyce Ingram by visiting www.vmdirect.com/usimplyconnect
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